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Privacy policy

Last updated: [15-01-2025]

Xiamen Heril Technology Co., Ltd. (“Company”, “we”, “us”, or “our”) operates this website for informational and business communication purposes. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our online forms.

1. Information We Collect
1.1 Information You Provide Voluntarily

When you submit an enquiry through our contact form, we may collect the following personal information:

  • Full name

  • Email address

  • Company name

  • Job title / position

  • Any information you include in the message or comments field

You are not required to provide personal data to browse our website.

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referring URLs

  • General geographic location (country/region)

This data does not usually identify you personally and is used for analytics and performance improvement.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and business communications

  • To provide information about our products and manufacturing services

  • To improve website performance, usability, and content

  • To analyze website traffic and user behavior

  • To maintain the security and functionality of the website

We do not sell or rent your personal data to third parties.

3. Analytics and Third-Party Tools

Our website is built using Wix Studio, which provides hosting, security, and built-in analytics. In addition, we use the following third-party services:

  • Google Analytics 4 (GA4) – to analyze website usage and traffic

  • Google Search Console (GSC) – to monitor website performance in search results

  • Microsoft Clarity – to understand user interactions (e.g. heatmaps, session recordings)

These services may collect data such as IP addresses, device information, and usage data via cookies or similar technologies. The data is processed in accordance with the respective providers’ privacy policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and user behavior

  • Improve user experience

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:

  • Your consent (e.g. submitting a contact form)

  • Legitimate business interests (e.g. responding to enquiries, improving our website)

  • Compliance with legal obligations

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations.

7. Data Sharing and Disclosure

We may share your data only in the following circumstances:

  • With service providers (such as analytics or hosting providers) who assist in operating the website

  • If required by law, regulation, or legal process

  • To protect our rights, property, or safety

All service providers are required to handle your data securely and in accordance with applicable data protection laws.

8. International Data Transfers

As a company based in China serving users globally, your personal data may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

9. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, please contact us using the details below.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our website is intended for business use and is not directed at children under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Xiamen Heril Technology Co., Ltd.

hayri@heril-cn.com

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